www.firstaidandcpr.com

After two weeks, there was no response from First Aid and CPR, a website that certifies teachers in first aid. We were able to reverse payment through our credit card company, however.

To: customerservice@firstaidandcpr.com
Subject: Please update the date on my transcript
Date: Sat, 15 Sep 2007 20:32:46 +0000

To Whom it May Concern.

Two years ago I took and passed the first aid and cpr test. After doing so I had no problem paying for and printing out the wallet sized card. My card expired this year and when I retook and passed the test again. I paid for the transcript and the date on the new card remained the same, (2005-07-30). I have to have a current card at all times due to the fact that we are inspected by The Department of Health and Family Services (DHS). If my card is not current we are fined and inspected again at a later date. I would appreciate your help in correcting this problem immediately.

I paid for this service on August 19th in the amount of $24.95. I have already spoken to the the PAYPAL customer service person who was not only unable to help, but was also unable to give me any kind of contact number to get in touch with you.

Please contact me as soon as possible to let me know what is being done to resolve this issue.

Thank you for your consideration.